How to buy
All items on this site can be purchased with cheque (UK only) or PayPal.
There are a number of ways to order an item or contact us.
Online Ordering
All of the items on this site can be purchased using our secure online ordering system. Under the 'Exhibitors' section you can double click the thumbnail image to go through to a more detailed description of the print with a larger image. Choose which option you prefer ie. 'Framed', 'Mounted' or 'Print Only' and then click on the ADD TO BASKET link to put the item in your shopping cart, you will then be taken to your 'Shopping Basket' where you can view what you have added. You can then either continue shopping or proceed to the Checkout where you will be asked for name, address details etc.
All credit card transactions are processed using encryption and secure server technologies.
By Telephone
UK: 01749 672553
International: +44 1749 672553
The phones are manned during our office hours of Monday to Saturday (excluding Wednesday) 09.00 to 17.30 UK time. Outside these hours please leave a message with your contact number and we will call you back as soon as possible.
By e-mail
SPAM FILTERS - please note we ALWAYS reply to ALL e-mails within a couple of days at the most - if you do not get a reply it is because we have not received your mail, or you have not received our reply - this is usually due to incorrect spam filtering. Please call us in this event.
Write to
Pennybatch Gallery, Burcott, Wells
Somerset BA5 1NH
United Kingdom
Please remember to give us a contact telephone number so we can get back to you quickly if we have any query with your order.
Insured Post and Packaging
UK: £2.50 for orders up to £74.99 - Post free for orders of £75 or more.
Overseas: Please call or drop us an email. We will calculate the lowest possible shipping rates based on the size, weight, value and urgency of your order. You can still order online - we will add the agreed shipping amount to your order.
Delivery Schedules
Under normal circumstances we aim to ship within 5 working days of receiving an order. In practice for most orders it is quicker than that, usually within 2 working days. If for any reason there is a delay, for example if an item is out of stock, then we will let you know and give you the option to change or cancel your order. If you need an item quickly, for example for a birthday, then let us know when you order, using the 'Comments' option in the shopping cart, and we will give your order priority if possible.
Accepting Delivery of Parcels
Your delivery is insured. However for the insurance to be valid it is important that you examine the parcel carefully before signing for it. You do not have to unwrap it but if there are any external indications of damage such as holes, bending or signs of having been wet then make a note of this against your signature so it is put on record with the delivery company.
Overseas Orders - exchange rate
We can only accept overseas payments made by PayPal - the payment will be deducted in GB Pounds and will be converted to your local currency at the exchange rate on the day of processing. Please check the exchange rate before ordering as fluctuations will mean that the final price may differ from day to day. The price is also exclusive of any local import taxes that may be levied.
